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Home Cable TV Trouble Shooting
Trouble Shooting Tips

If you are experiencing problems with your television reception, keep in mind that it may not be related to your cable TV service. If the problem is only on one channel, it is probably just a temporary transmission problem from that particular network. If the problem affects more than one channel, here are a few things you can check before calling for repair service:


  • Check to see if there is a break in your cable cord. If there is, please give us a call.
  • Make sure that the cable connections on the back of your TV or converter are secured tightly.
  • If you use a converter box, make sure that your TV is plugged into your converter and your converter is plugged into an electrical outlet.
  • If your TV or converter is plugged into the electrical outlet controlled by a wall switch, check to make sure the switch is on.
  • If you are using an converter box, make sure that your TV set it tuned to the designated output channel (2, 3, or 4).
  • Check the TV switch on your VCR.

If you have poor or distorted reception, the most frequent cause of poor quality pictures on your TV set is improper tuning. Following these simple steps can often improve your picture quality:

  • Make sure your TV is tuned to the channel designated for your converter box (channel 2, 3, or 4), if you have one.
  • Make sure your TV is set in the CATV mode.
  • If your TV has automatic fine tuning, switch the AFT/AFC button on your TV off before adjusting the set.
  • Adjust your fine tuning until you get the best possible picture.
  • Adjust the vertical and/or horizontal hold as required.
  • Switch the AFT/AFC button back on.
  • Refer to your owner's manual for other possible adjustments.

East Buchanan
Telephone Cooperative
P.O. Box 100
214 Third Street North
Winthrop, IA 50682-0100

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